Delayed or damaged baggage
Report checked-baggage problems to your airline or baggage handler before leaving the airport when possible. Keep your baggage tag, boarding pass and any report reference.
Air Terminal ServicesThis is taking a moment. Thank you for your patience.
Bags, belongings & the right help
Different teams handle terminal lost property, checked baggage, airline travel and cargo.

Report checked-baggage problems to your airline or baggage handler before leaving the airport when possible. Keep your baggage tag, boarding pass and any report reference.
Air Terminal ServicesFor an item left in the terminal, contact Airport Lost & Found or customer service. For an item left on an aircraft, contact the airline.
Have the date, approximate location and a clear description ready. Avoid putting sensitive identity details in public messages.
Airport Lost & Found guidanceTravelling beyond the terminal for a few hours? Ask about luggage storage in the arrivals area.
Confirm current rates, collection times and accepted items before leaving your bags.
Luggage storage informationYour airline knows your journey
For check-in counters, ticket changes, baggage allowances and current flight status.
Airline counters and office opening hours vary with flight operations. Ask your airline or the information desk for the correct location.
Freight & cargo
Air Terminal Services handles import, export and transit cargo at Nadi Airport. Its cargo service is on Cruickshank Road, with acceptance and delivery listed as 24 hours.
Contact the cargo team about collection documents, handling, clearance and opening arrangements for your shipment.
ATS cargo contact informationHave your flight or shipment reference ready. Ask the relevant airline or operator to confirm the office location and service hours; a terminal counter may only open around flight times.
General enquiry